Privacy Policy

Information We Collect

We collect information that you provide directly to us when you join our waitlist or submit a service request, including:

• Contact details such as your name, email address, and phone or WhatsApp number.
• Your location and whether you are a freelancer or a business owner.
• Professional details such as your primary skill, years of experience, company name, or the service you need.
• Project details, budget range, and timeline for service requests.
• How you heard about us and any additional information you choose to share.

We may also automatically collect limited technical information such as your device type and general usage data to help us improve the platform.

How We Use Your Information

We use the information we collect to:

• Add you to our waitlist and notify you when Workboku launches.
• Match freelancers with clients and respond to service requests.
• Communicate with you about your account, requests, and updates.
• Improve, personalize, and develop our products and services.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations that apply to us.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With trusted service providers who process data on our behalf (for example, hosting and database providers) under confidentiality obligations.
• To match freelancers and clients, where relevant details are shared to facilitate a connection you have requested.
• When required by law, regulation, or valid legal process.
• To protect the rights, property, or safety of Workboku, our users, or the public.

Data Storage and Security

Your information is stored using industry-standard cloud infrastructure. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to withdraw your consent or opt out of communications. To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children’s Privacy

Workboku is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.